Missing WAVs

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  • #349
    Vid Price
    Participant

      Hi there,

      My AAF is missing WAV files, all the other files are fine. The WAVs in question had inactive clips in FCP which were turned off in the inspector. In X2Pro5’s Roles Tab these roles are all still showing.

      I checked the AAF in Logic and I got errors for every WAV that said ‘Logic Pro can’t recognise file “file name” Please ensure that the file properties are correct and that it is a supported file type.

      When exporting the same AAFs in the previous version of X2Pro everything works perfectly.

      Any ideas?

      Many thanks.

      #357
      Simon Fearn
      Keymaster

        Hi,

        Can I just check, do you have the “Discard Inactive Clips” option enabled or disabled?

        Thanks,

        Simon

        #358
        Vid Price
        Participant

          Hi there,

          ‘Discard Inactive Clips’ is enabled. I can send you the FCPXML and AAF if that’s helpful?

          Thanks,

          David.

          #359
          Simon Fearn
          Keymaster

            Hi,

            When you export the sequence in the previous X2Pro do you also have the “Discard Inactive Clips” enabled?

            Could you first try the process in X2Pro5 with the “Discard Inactive Clips” option disabled.

            Thanks,

            Simon

            #360
            Vid Price
            Participant

              Hi there,

              Yes I have ‘Discard Inactive Clips’ enabled on the previous X2Pro. I’ve disabled the option in X2Pro5 as requested and still get the same problem.

              Thanks,

              David

              #361
              Simon Fearn
              Keymaster

                Hi David,

                Thanks for the update.

                Could you please send the FCPXML and AAF to support@x2pro.net and we’ll have a look. Can you quote TS10707 in the mail.

                Thanks,

                Simon

                • This reply was modified 7 months, 1 week ago by Simon Fearn.
                #467
                James Carrick
                Keymaster

                  Hi David,
                  We have just sent you a link to a RLM version of the code which should resolve this issue.
                  Yours Sincerley
                  James.

                  #468
                  James Carrick
                  Keymaster

                    Hi David,
                    We have just sent you a link to a RLM version of the code which should resolve this issue.
                    Yours Sincerley
                    James.

                    #469
                    all2human
                    Participant

                      Hi James, I am experiencing this issue as well. May I send in our FCPXML and AAF?

                      Many thanks,

                      Fabian

                      #492
                      jbeal
                      Participant

                        I have run into what I think is the same issue with missing audio in the AAF for WAV files that had deactivated channels in the FCP inspector. They don’t show up in the AAF even though I have the X2Pro preference box disabled. Is there an update available? Additionally, on import to ProTools the track names are absent. Thank you!

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                        #494
                        James Carrick
                        Keymaster

                          Dear Jbeal,

                          What version of X2Pro5 are you running, have you updated to the latest 5.0.31 ? If so please attach a copy of the XML.

                          Yours Sincerely

                          James

                          #495
                          jbeal
                          Participant

                            Thank you, James. I updated to the version that just came out last week (I think) and that seems to have fixed it. At least with the latest version of ProTools.

                            Best.

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