X2Pro5 forum
X2Pro5 forum

FAQs and troubleshooting

What is ‘sandboxing’?

For an explanation of what sandboxing is and why X2Pro5 uses it, click here to see the app security article.

What does ‘not a WAV file or too many audio channels’ mean?

This error message means that you are trying to reference audio that cannot be referenced. Click here for a detailed explanation of how referenced audio works and how to avoid this error message.

What do the messages about re-timing and conform rates mean?

A conformed clip is one that FCP has automatically re-timed because the frame rate of the clips was very close to the frame rate of the project. For example, when a 23.98fps clip is used in a 25fps project, FCP will play the clip at just over 104% speed. FCP does not alert the user when it conforms clips. X2Pro5 doesn’t support retiming or conforming, and clips will be at the original speed in the AAF. This is likely to cause a sync issue, so if any clips were retimed/conformed, the conversion report will list each one along with the time code where it appears in the project so that the audio finisher knows what to look for when they open the AAF.

What does ‘Failed to open bookmark for asset’ mean?

The error message “Failed to open bookmark for asset” indicates that the media locations have been invalidated since they were added, or that a “bookmark” in the FCP XML has been invalidated since it was created. Try removing all media locations in the X2Pro5 preferences and re-exporting the project from FCP.

X2Pro5 reports an error/warning… what do I do?

Warnings indicate that some part of the project information was not translated but that an AAF has been created which accurately reflects the timeline. Errors indicate that the project contains features which could not be translated and no AAF has been created. You can copy/paste the text from the error/warning window to help you refine the FCP project to better translate, or to hand over to audio finishing for their information.

How do I submit a bug report?

We are keen to improve X2Pro5, so if you find a problem, please get in touch via the X2Pro5 Forum. Make sure to read the forum rules before posting as following the rules will speed up any investigation.

How do I submit a feature suggestion?

We would love to hear about your suggestions for new features in X2Pro5, so please submit your suggestion on the X2Pro5 Forum.

Is video media supported in X2Pro5?

Only audio media is translated, video media is ignored. We recommend rendering an off-line or proxy version of the flattened video and exporting that if a reference is needed within Pro Tools.

Which audio formats are supported?

Audio media can be any QuickTime 7 supported audio, non-PCM audio is converted to PCM at either 16- or 24-bit (set in the Options tab). Some media that is supported by FCP is not supported by QuickTime 7, for example AC-3 audio that is recorded on some camcorders. Any audio that is not supported by Quicktime 7 will not be supported in X2Pro5.

How are timemapped clips handled?

X2Pro5 will create a space in the timeline which is the length of the timemapped clip (i.e., if the used part of the clip is one minute long and is slowed down by 50%, there will be a two-minute gap). X2Pro5 will put the original audio media at the start of this gap, with the in point aligned with the start of the gap. X2Pro5 will not translate the timemapping (i.e., it will not stretch or squash the media).

Why do clips sometimes not have the correct name in the AAF?

If you rename media in FCP, that name will be reflected in Pro Tools. However, if you use that media multiple times and rename it each time, then only one name can be used as there is only one piece of actual media.

How does X2Pro5 handle multi-cam clips?

X2Pro5 will only include the angles used in the project.

Why does X2Pro5 use my original clips not my optimised ones?

The FCP XML only points to the original media, either within the event folder if it has been copied on import, or in the original location if it has not.

Why are sub-roles not put in the AAF in the order that I choose?

If you have sub-roles and you use the Role order window to separate the sub-role from the root Role name, both will be placed at the position of the first mention of the role.

For example, if you have:

  1. music
  2. effects
  3. music.Source
  4. dialog


  1. music.Source
  2. dialog
  3. music
  4. effects

then all the music roles will appear on the first tracks in Pro Tools.

Does X2Pro5 support Media Composer?

No, Media Composer is not officially supported by X2Pro5 and the AAF files that X2Pro5 produces may not be correctly interpreted by Media Composer.

Which metadata view should I choose when exporting from FCP?

It doesn’t really matter; X2Pro5 will ignore any metadata that is affected by this option. “None” is the best choice because it will create the smallest FCP XML file.

Why are FCP transition and fade types not preserved?

X2Pro5 will create a single AAF file that contains your project information as well as either all of the audio used by the project or references to the audio. Audio clips can be copied whole into the AAF file or trimmed with handles, giving maximum flexibility. X2Pro5 will split any multi-channel audio files into separate channels in the AAF file, for example, when a stereo music track is used on your Final Cut project, the left and right channels will appear on two separate tracks in Pro Tools.

I want to purchase multiple copies of X2Pro. How can I do this?

This is possible. Please contact us directly at info@x2pro.net.

How much is X2Pro5 and how can I purchase a copy?

X2Pro5 is available on the Mac App Store at $159.99.

How can I predict which Pro Tools tracks X2Pro5 will put the audio on?

FCP does not have an analogous concept to tracks in a Pro Tools timeline, so a converted project will look different in Pro Tools compared with FCP. X2Pro5 uses the names of clip roles to sort the media. In X2Pro5, you can control which roles are added to the AAF and what their order is.

Which features of FCP projects translate into Pro Tools?

X2Pro5 faithfully translates your audio timeline along with L-cuts, J-cuts, volume adjustments, fade handles, markers and transitions (linear cross fades) as well as the incredibly powerful FCP-X compound clips.

Which features of FCP projects do not translate into Pro Tools?

X2Pro5 gives a clear warning when it comes across elements of a sequence which it does not currently translate such as panning, timemaps and effects. Auditions must be finalized first before exporting the XML to X2Pro5.

No media appears in Pro Tools, or the timeline does not contain all the media expected.

Try loading the FCP XML back into Final Cut Pro and ensure that the timeline and media is the same as in the original project. If it is not, then FCP has not exported sufficient information for X2Pro5 to be able to recreate the project in an AAF.

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