Found a bug related to file name

[filmyakParticipant]

Just upgraded to the new version and found a bug. Got an error that “failed to open any bookmark…”
(see screengrab).

I checked out the source file and found the issue. This is a temp track downloaded from YouTube, and whoever named it added an emoji to the file name. FCP handled it just fine, but X2P did NOT like it. Soon as I removed the emoji and relinked the file in FCP, X2P worked as it should.

I’d suggest either allowing emojis in file names, or updating the error message. Easy fix on my end, at least!

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[James CarrickKeymaster]

Dear Filmyak,

Many thanks, I would never have thought of an emoji in the file name. Will test here, and would be very grateful if you could advise what emoji they put in the file name.

Yours Sincerely

James.

[filmyakParticipant]

The emoji they used was musical notes:
?

Yeah I didn’t expect that either.

[Tim RobsonKeymaster]

Thanks for the update, we’ll look at why this is a problem and try to get it sorted out.

[filmyakParticipant]

Follow up… I have a similar error on another reel.. this one has no emojis in the file name.

It’s for a temp sound effect I downloaded from the internet. How do I tell X2P to log the error, and move on without including the sound? I don’t want to deal with fixing it, and I’d prefer to not have to delete it completely from the timeline… anyway to override how it does error handling?

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[James CarrickKeymaster]

Hi Filmyak,

If we were to just ignore clips that are not there, then we are creating an AAF that is incorrect, and at some point someone will say further downstream “where is media “x”. So I hope you can understand we should not knowingly create an AAF that is bad.

In FCPX it is fairly simple to “Edit”, then select “Find” and pop in the name of the missing media to locate it in the project and then make the decision to remove it or not from the project.

Yours Sincerely

James

[Mr SteveParticipant]

I am trying to troubleshoot whether my filenames are also causing me problems.
Our cameraman has entered a period (.) in the files that we import from the camera.
For example DAY1.2759.MXF.
These files are unable to be found when trying to create the AAF.
Is this a known issue?
I did a test where I renamed one of the files and relinked in FCP to the new file without the period, but I had the same problem even with the new xml.

[James CarrickKeymaster]

Hi Mr Steve,

Did they add the “.” and the “mxf” as that would cause an issue as the file itself might then be something like DAY12759.MXF.mxf, if you can upload the fcpxml and one of the files to our ftp drop site happy to look at it.

Yours Sincerely

James.

[Mr SteveParticipant]

Hi James,

thanks for your response. I have been struggling for some time to create an aaf.
I don’t think the period ( . ) in the file names is the only issue. It was just something I noticed in the log from an X2pro export.

I upgraded to X2pro5, and that has been even more problematic. No matter what I do, the export always terminates with a ‘cannot open file’ error message. I think I have taken all the recommended steps that have been suggested on the forum, like reloading media locations etc. But still no joy.

I cannot work out how to run X2pro5 in test mode, so that I can at least create an aaf with a log of files it has not included, so I am just left a bit in the dark and going around in circles.

I have 3 x 30 min documentaries I need to send to sound. There is some pretty nasty audio that I am sure Final Cut isn’t happy with, like surveillance footage and phone footage. But it has no problems playing these files in Quicktime so I assume it is OK.

I have attached the xml I used in my latest unsuccessful attempt. If you have a chance to look at it and could offer some help it would be greatly appreciated. Many thanks.

[James CarrickKeymaster]

Dear Mr Steve,

Apologies, the forum does not seem to allow you to upload a .fcpxmld. I did pop you a private mail with an ftp drop site, but if you can zip the xmld and mail it back to me that would be fab.

Can you also mail the error message you get for the xmld you send please, is there any log file created in the location where the .aaf should be created, if so can we have this as well please 🙂

many thanks

James.

[nd96Participant]

Hey James did you end up figuring it out? I have the same issue.

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