Tim Robson
Ivanolita,
I’m sorry to hear that you didn’t manage to use X2Pro5 successfully, if you want to get a refund that is done through the App Store, if you explain that you were unable to get it to work for you then Apple should provide a refund. All of the commercial side of it is handled by Apple and we have no influence with Apple, however, I understand that they are OK to deal with in circumstances like yours.
Tim.