Reply To: Can’t download previously purchased app

Forums X2Pro5 Can’t download previously purchased app Reply To: Can’t download previously purchased app

#590
James Carrick
Keymaster

    Dear Eowyn723,

    The purchase in the AppStore will be registered against the Apple user you were logged on at that time.

    Were you logged on as a different user then ? Unfortunately we have no access to commercial details or who has purchased what, that is all under the strict control of the AppStore. if its possible you had a different user then, you will have to approach the AppStore to see if you can recover the user account details.

    Hope the above helps.

    Yours Sincerely

    James.

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