Komodo & Komodo-x Cannot Open

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  • 12/03/2026 at 7:00 pm #1366
    Kom_x
    Participant

      Hello, I keep getting a “Cannot Open” message on various R3D’s I have. We shot on older Komodo and Komodo-x. Attached is the Log from the most recent failed attempt. I can also upload the XML if that would be of use.

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      12/03/2026 at 7:09 pm #1368
      Tim Robson
      Keymaster

        That log file shows everything being successful, is the error message about a media file or is it that the fcpxml file can’t be opened? If the latter try checking access to both the source and destination folders is OK for the app.

        13/03/2026 at 1:54 pm #1369
        Kom_x
        Participant

          Thanks for responding, Tim. The error message is about the R3D media files and not the XML. I’ve made sure all the folders from the root inward are visible due to the outlined sandbox issues that XtoPro contends with.
          My Red Apple Workflow internal SDK is updated. I’ve disconnected all audio from the clips in the timeline.

          I’m uploading the XML here for reference. It is a newer one, so it may not line up against the log perfectly.

          – Shea

          Attachments:
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          13/03/2026 at 2:11 pm #1372
          James Carrick
          Keymaster

            Dear Shea,

            We do have access to, and read and process all the previous R3D files, there is quite a few. We just seem to have an issue with

            file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B089_06135G.RDC/B028_B089_06135G_001.R3D

            Will pop you a mail with details of where to upload it to, if you are able to. Alternatively we could look at modifying the XML by removing it.

            yours Sincerely

            James

            These are all the previous files in the same folder.

            Line 6: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B089_06135G.RDC/B028_B089_06135G_001.R3D
            Line 7: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B089_06135G.RDC/B028_B089_06135G_001.R3D
            Line 8: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B089_06135G.RDC/B028_B089_06135G_001.R3D
            Line 9: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B089_06135G.RDC/B028_B089_06135G_001.R3D
            Line 10: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B089_06135G.RDC/B028_B089_06135G_001.R3D
            Line 30: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B083_0613CV.RDC/B028_B083_0613CV_001.R3D
            Line 31: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B083_0613CV.RDC/B028_B083_0613CV_001.R3D
            Line 32: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B083_0613CV.RDC/B028_B083_0613CV_001.R3D
            Line 33: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B083_0613CV.RDC/B028_B083_0613CV_001.R3D
            Line 34: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B083_0613CV.RDC/B028_B083_0613CV_001.R3D
            Line 168: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B069_0613UG.RDC/B028_B069_0613UG_001.R3D
            Line 169: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B069_0613UG.RDC/B028_B069_0613UG_001.R3D
            Line 170: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B069_0613UG.RDC/B028_B069_0613UG_001.R3D
            Line 171: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B069_0613UG.RDC/B028_B069_0613UG_001.R3D
            Line 172: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B069_0613UG.RDC/B028_B069_0613UG_001.R3D
            Line 332: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B017_061371.RDC/B028_B017_061371_001.R3D
            Line 333: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B017_061371.RDC/B028_B017_061371_001.R3D
            Line 334: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B017_061371.RDC/B028_B017_061371_001.R3D
            Line 335: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B017_061371.RDC/B028_B017_061371_001.R3D
            Line 336: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B017_061371.RDC/B028_B017_061371_001.R3D
            Line 364: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B091_06136P.RDC/B028_B091_06136P.wav
            Line 365: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B091_06136P.RDC/B028_B091_06136P.wav
            Line 366: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B091_06136P.RDC/B028_B091_06136P.wav
            Line 367: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B091_06136P.RDC/B028_B091_06136P.wav
            Line 368: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B091_06136P.RDC/B028_B091_06136P.wav
            Line 410: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B018_0613B3.RDC/B028_B018_0613B3_001.R3D
            Line 411: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B018_0613B3.RDC/B028_B018_0613B3_001.R3D
            Line 412: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B018_0613B3.RDC/B028_B018_0613B3_001.R3D
            Line 413: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B018_0613B3.RDC/B028_B018_0613B3_001.R3D
            Line 414: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B018_0613B3.RDC/B028_B018_0613B3_001.R3D
            Line 592: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B162_06147I.RDC/B028_B162_06147I.wav
            Line 593: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B162_06147I.RDC/B028_B162_06147I.wav
            Line 594: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B162_06147I.RDC/B028_B162_06147I.wav
            Line 595: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B162_06147I.RDC/B028_B162_06147I.wav
            Line 596: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B162_06147I.RDC/B028_B162_06147I.wav
            Line 686: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B100_0613L0.RDC/B028_B100_0613L0_001.R3D
            Line 687: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B100_0613L0.RDC/B028_B100_0613L0_001.R3D
            Line 688: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B100_0613L0.RDC/B028_B100_0613L0_001.R3D
            Line 689: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B100_0613L0.RDC/B028_B100_0613L0_001.R3D
            Line 690: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B100_0613L0.RDC/B028_B100_0613L0_001.R3D
            Line 908: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B084_061334.RDC/B028_B084_061334_001.R3D
            Line 909: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B084_061334.RDC/B028_B084_061334_001.R3D
            Line 910: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B084_061334.RDC/B028_B084_061334_001.R3D
            Line 911: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B084_061334.RDC/B028_B084_061334_001.R3D
            Line 912: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B084_061334.RDC/B028_B084_061334_001.R3D
            Line 1494: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B041_0613OY.RDC/B028_B041_0613OY_001.R3D
            Line 1495: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B041_0613OY.RDC/B028_B041_0613OY_001.R3D
            Line 1496: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B041_0613OY.RDC/B028_B041_0613OY_001.R3D
            Line 1497: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B041_0613OY.RDC/B028_B041_0613OY_001.R3D
            Line 1498: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B041_0613OY.RDC/B028_B041_0613OY_001.R3D
            Line 2218: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B092_0613SI.RDC/B028_B092_0613SI_001.R3D
            Line 2219: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B092_0613SI.RDC/B028_B092_0613SI_001.R3D
            Line 2220: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B092_0613SI.RDC/B028_B092_0613SI_001.R3D
            Line 2221: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B092_0613SI.RDC/B028_B092_0613SI_001.R3D
            Line 2222: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B092_0613SI.RDC/B028_B092_0613SI_001.R3D
            Line 2318: Adding file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B059_06132R.RDC/B028_B059_06132R_001.R3D
            Line 2319: Opening bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B059_06132R.RDC/B028_B059_06132R_001.R3D
            Line 2320: Opened bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B059_06132R.RDC/B028_B059_06132R_001.R3D
            Line 2321: Calculating bit depth for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B059_06132R.RDC/B028_B059_06132R_001.R3D
            Line 2322: Closing bookmark for file:///Volumes/GCS%20EDIT%20PRIMARY/FLETCHER/FOOTAGE/6_13_25/B%20CAM/B028_0613LP/B028_0613LP.RDM/B028_B059_06132R.RDC/B028_B059_06132R_001.R3D

            13/03/2026 at 2:24 pm #1373
            Kom_x
            Participant

              Thanks, James. Where and how might I send mail your way? I can upload that file.

              I do want to flag that I did roundtrip the project through Resolve and it didn’t hang up on this or any other file and the AAF generation was successful that way.

              I’m still keen to solve this though as XtoPro5 is far more expedient when operating and has served us well in the past. Let me know how to reach out and I can upload that particular file. I do also believe that in previous attempts it was snagging on some A-Cam material as well, but we can cross that bridge if this fix isn’t the solve.

              – Shea

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