Reply To: “Cannot open” error

Forums X2Pro5 forum “Cannot open” error Reply To: “Cannot open” error

#804
James Carrick
Keymaster

    Dear Josh,

    Are you able to either look in the FCPXML for asset 3A5 or forward the XML for us to discover the name and location of the file.

    If possible we would like a copy of the .mxf to look at how it is built. WE use Apples AVFoundation to read the file, and it works with a lot of MXF files but not all. We do not have a definitive list of what codecs in MXF it is happy not happy with it, and if you ask Apple you will not get a definitive list, so we would need to test the individual files.

    Will forward a folder on an ftp site to upload the asset 3A5 if you know it or you can upload the FCPXML and we can look for it and advise.

    Yours Sincerely

    James.

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