AAF crashing protools

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  • 08/01/2024 at 7:15 pm #452
    nsaati1
    Participant

      Hi,

      I am seeing that other people are having this issue but it seems the AAFs created by x2pro are corrupt and crashing peoples protools. I just spent 150 dollars on this and doesnt seem to be working. Anyway i can get access to the previous version while you work on a fix?

      • This topic was modified 11 months, 2 weeks ago by nsaati1.
      09/01/2024 at 9:53 am #455
      Noel Jones
      Keymaster

        Hi,

        Would it be possible to send us the AAF and FCPXML to our Drop folder so we confirm it is the same issue please.

        I’ll send you a separate email with the Drop folder details.

        Kind Regards
        Noel

        14/02/2024 at 4:46 pm #499
        James Carrick
        Keymaster

          Dear Nsaati1,

          This is resolved in the latest release, please arrange to upgrade and let us know how you get on please.

          Yours Sincerely

          James.

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