app cannot be verified against mac app store

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  • This topic has 1 reply, 2 voices, and was last updated 4 weeks ago by James Carrick.
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  • 14/07/2026 at 4:23 pm #1540
    cablaza
    Participant

      we have two team members who purchased this app, it was working great until last week – its now asking us to login to mac app store, then after CORRECT login giving us both this message: “App cannot be verified against mac app store”. Please fix this.

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      15/07/2026 at 9:02 am #1542
      James Carrick
      Keymaster

        Hi Cablaza,

        If this is via Jeff L and Steven S, then I will pop you a direct mail as we have been talking directly to them , they talked about options in the submission to Apple but we submit via the AppStore, there are pretty much no options there. Jeff has two licences for an RLM he can use whilst we sort this out.

        Yours Sincerely

        James.

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