Reply To: Synced clips and dual mono audio tracks out of sync in AAF

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10/07/2024 at 12:37 pm #771
James Carrick
Keymaster

    Dear Emile

    Am sorry to hear that, we were more than happy to help you as you were struggling over the last couple of days. I quite understand why you would want a refund, I believe you just need to ask the AppStore for one, we have no commercial or App User details from the AppStore, so you will need to go back and ask them.

    I have to apologise I did not see your update on the 6th July till today. Still happy to look into it if you want us to, obviously you can still ask for the AppStore for a refund, we would need the FCPXML to investigate.

    Yours Sincerely

    James.

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