Reply To: Cannot Open

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09/07/2026 at 2:48 am #1501
Cantona
Participant

    [URGENT] X2Pro5 “Cannot Open” Error

    Hi

    I am facing an urgent issue with X2Pro5 on a tight production deadline. Every time I click convert to generate an AAF, I instantly get a generic “Cannot Open” pop-up with no specific error codes (screenshot attached).

    Media Locations: Cleared all locations and re-added the top-level root external drives.

    macOS Permissions: Confirmed X2Pro5 has Full Disk Access and Files and Folders permissions.

    FCPXML Integrity: Re-imported the .fcpxml back into FCP, and it loads perfectly with zero offline media.

    Settings: Tried toggling “Discard disabled clips” and changing preferences, but the error persists.

    Thanks in advance,
    Cantona B.

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