› Forums › X2Pro5 forum › Cannot Open › Reply To: Cannot Open
Hi Aurore,
As mentioned to J and Adam, the reason they get a “cannot open” is because we are trying to read audio from file(s) that do not have it. Once we have a fix we will advise.
“Cannot Open” is essentially an Apple error, but due to security and bookmarks the OS does not want to detail why it cannot open and what it cannot open, so the error gets generated and we have to determine what the issue is.
“Cannot Open” can be due rights and access to the media, it can also occur if AVFoundation does not like the media or is an unsupported codec. “Cannot Open” can be generated if you use something other than an XMLD in the source window, or a folder in the destination window.
If you are getting “Cannot Open” then we need some context as to when you are seeing this, and if you can upload the XMLD you are trying to process so we can check it here. Alternatively you can always try to re-import the XMLD back into FCP and see if you get any errors or warnings.
If you can detail the error you are getting and upload the XMLD we can investigate and advise.
Yours Sincerely
James.
