Reply To: Cannot Open File

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11/06/2025 at 8:49 am #1187
James Carrick
Keymaster

    Hi Robert,

    Please see the other thread, the issue looks like you are using cannon .crm media which is not supported in AVFoundation, we use Apples AVFoundation to crack open / extract the audio, and if it cannot do it then X2Pro5 will not be able to. What you will need to do is transcode the media to a codec and wrapper that AVFoundation likes i.e. ProRes and .mov.

    Hope the above helps.

    Yours Sincerely

    James.

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